FAQS
TREND MICRO SUMMER CASHBACK PROMOTION
AUSTRALIA Q4 2024 – Q1 2025
TREND MICRO SUMMER CASHBACK PROMOTION
AUSTRALIA Q4 2024 – Q1 2025
- When does the promotion start and finish?
The promotional period is for purchases made from 03/12/2024 – 05/03/2025. Claims must be made within 30 days of purchase date as per the claimant’s proof of purchase. - How much will I get back and what products are eligible?
To be eligible for cash back, one of the following products must be purchased within the promotional period from an authorised Trend Micro reseller including but not limited to: JB Hi Fi, The Good Guys, Officeworks, Harvey Norman, Joyce Mayne, Domayne, Bing Lee, Retravision and Leading Edge Computers.Add-on Cashback Barcode Full Product name Cashback Barcode9337694073272 Full Product NameTrend Micro Security Suite Pro – 2 Device 2 Year Add-on Cashback$20.00 Barcode9337694083646 Full Product NameTrend Micro Security Suite Pro - 2 Device 3 Year Add-on Cashback$20.00 Barcode9337694073289 Full Product NameTrend Micro Security Suite Pro – 6 Device 1 Year Add-on Cashback$20.00 Barcode9337694073296 Full Product NameTrend Micro Security Suite Pro – 6 Device 2 Year Add-on Cashback$40.00 Barcode9337694073166 Full Product NameTrend Micro Security Suite Pro – 6 Device 3 Year Add-on Cashback$40.00 Barcode9337694085787 Full Product NameTrend Micro Security Suite Pro Plus - 6 Device 1 Year Add-on Cashback$40.00 Barcode9337694085794 Full Product NameTrend Micro Security Suite Pro Plus - 6 Device 2 Year Add-on Cashback$40.00 Barcode9337694083936 Full Product NameTrend Micro Security Suite Advanced – 6 Device 1 Year Add-on Cashback$40.00 Barcode9337694083929 Full Product NameTrend Micro Security Suite Advanced - 6 Device 2 Year Add-on Cashback$40.00 Barcode9337694083882 Full Product NameTrend Micro Security Suite Advanced – 6 Device 3 Year Add-on Cashback$40.00 Barcode9337694083905 Full Product NameTrend Micro Security Suite Advanced – 10 Device 3 Year Add-on Cashback$40.00 Barcode9337694085251 Full Product NameTrend Micro Personal Protection Suite - 1 User 1 Year Cashback$20.00 Barcode9337694085268 Full Product NameTrend Micro Personal Protection Suite - 1 User 2 Year Cashback$20.00 Barcode9337694086692 Full Product NameTrend Micro Personal Protection Suite - 1 User 3 Year Cashback$20.00 Barcode9337694086746 Full Product NameTrend Micro Personal Protection Suite - 1 User 1 Year POSA Cashback$20.00 Renew Cashback Barcode Full Product name Cashback Barcode9337694076167 Full Product NameTrend Micro Security Suite Pro - 1 Device 2 Year Cashback$20.00 BarcodeTICEWWMGXSDWB1 Full Product NameTrend Micro Security Suite Pro - 1 Device 2 Year - Licence Key Cashback$20.00 Barcode9337694073227 Full Product NameTrend Micro Security Suite Pro - 3 Device 1 Year Cashback$20.00 BarcodeTICEWWMGXSDXA1 Full Product NameTrend Micro Security Suite Pro - 3 Device 1 Year Licence Key Cashback$20.00 Barcode9337694076174 Full Product NameTrend Micro Security Suite Pro - 3 Device 2 Year Cashback$20.00 BarcodeTICEWWMGXSDXB1 Full Product NameTrend Micro Security Suite Pro - 3 Device 2 Year Licence Key Cashback$20.00 BarcodeTICEWWMGXSDYA1 Full Product NameTrend Micro Security Suite Pro - 5 Device 1 Year Licence Key Cashback$20.00 Barcode9337694073234 Full Product NameTrend Micro Security Suite Pro - 5 Device 1 Year Cashback$20.00 BarcodeTICEWWMGXSDYB1 Full Product NameTrend Micro Security Suite Pro - 5 Device 2 Year Licence Key Cashback$20.00 Barcode9337694076181 Full Product NameTrend Micro Security Suite Pro - 5 Device 2 Year Cashback$20.00 Barcode9337694085749 Full Product NameTrend Micro Security Suite Pro Plus - 3 Device 1 Year Cashback$40.00 Barcode9337694085756 Full Product NameTrend Micro Security Suite Pro Plus - 3 Device 2 Year Cashback$40.00 Barcode9337694085763 Full Product NameTrend Micro Security Suite Pro Plus - 5 Device 1 Year Cashback$40.00 Barcode9337694085770 Full Product NameTrend Micro Security Suite Pro Plus - 5 Device 2 Year Cashback$40.00 - How do I claim my Cashback?
Your claim must be submitted online within 30 days of purchase at cashback.trendmicro.com.au - How will I receive my Cashback?
The Cashback is issued via EFT (Electronic Funds Transfer). - Do I need to install or register my product?
Yes, you will need to activate and install your product to be eligible for the Cashback. - Where do I find my Product Serial Number?
The product serial number is located on the bottom of your tax invoice. It will be 20 alphanumeric characters long. The serial number will begin with an X and should look similar to the following example: XEAF-1234-5678-5015-4624. - What do I need to do with my receipt/tax invoice?
A copy of your tax invoice will need to be uploaded with your claim. No hand written tax invoice/receipts permitted. - When will I receive my Cashback?
28 working days from proof of purchase being received and validated - Who can I call if I need to speak to a person regarding my claim?
Please read through all the FAQs on this page before contacting us. If they do not answer your questions, please call 1800 673 108. The call centre is open 9am – 5.30pm AEST Monday – Friday.
If you have lodged a claim you are able to view the status of your claim by entering your email address and ticket ID (which is issued to you after you submit a claim) via the ‘View Status’ form at the bottom of cashback.trendmicro.com.au - Can I apply if I live outside of Australia?
No. The offer is only open to residents of Australia - If I return the product under any returns policy, must I also return the cashback?
Yes. Please call 1800 673 108